Shipping policy
Shipping & Delivery
Last updated: July 8, 2026
Here's what to expect once you place an order with Noviora™.
Order Processing
We process orders within 1 week of receiving payment confirmation. A shipping confirmation email with tracking info follows as soon as your order leaves our fulfillment partner.
Daily Cut-Off
Place your order before 5:00 PM Pacific Time and we'll begin processing it the same day. Orders placed after that move into the following day's queue.
Carriers
Domestic orders ship via USPS and other reliable carrier partners. Every order within the US ships free, no minimum spend required.
Estimated Delivery
| Destination | Typical Delivery Window |
|---|---|
| United States | 1–2 weeks |
These windows are estimates, not guarantees — carrier delays, weather, and high-volume seasons can push delivery outside this range.
Cost
All US orders ship free of charge.
Order Tracking
A tracking number arrives by email once your order ships. It can take up to a week for tracking data to populate — check status anytime at 17track.net.
Order Running Late?
If your delivery window has passed and your package hasn't arrived, contact us at hello@noviora.us or +1 (661) 776-3462 and we'll track it down.
Shipping Address Errors
Please confirm your shipping address is correct at checkout. Noviora™ can't be held responsible for packages sent to an incorrect address entered by the customer. If you catch a mistake before your order ships, email us right away at hello@noviora.us and we'll try to correct it in time.
Get in Touch
Business Name: Noviora
Email: hello@noviora.us
Phone: +1 (661) 776-3462
Address: 2709 N Hayden Island Dr, STE 480895, Portland, Oregon, 97217, United States
Contact Form: Contact Us
Typical Response Time: 1–2 business days